Check the estimated delivery date on your order. Remember this is just an estimate and your order may arrive earlier or later than the estimated delivery date.
Check the tracking reference sent by the courier.
During busy periods such as seasonal sales and promotional weekends there can be a delay in processing your order. Rest assured we are doing all we can to get your order out to you as quickly as possible.
Please contact our customer service team at: customerservice@orlakiely.com if your order is more than 5 working days later than expected and you have not already heard from us.